Privacy Policy

AwesFleets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our courier and logistics services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote for our services
• Contact us via email or contact forms
• Subscribe to our newsletter or updates
• Use our courier and logistics services

This information may include:

• Full name
• Email address
• Phone number
• Postal codes (pickup and delivery addresses)
• Parcel details (weight, dimensions, description)
• Vehicle preferences and special requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Access times and pages viewed
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our courier and logistics services
• Process your quote requests and bookings
• Communicate with you about your deliveries and service updates
• Respond to your inquiries and provide customer support
• Send you service-related notifications and updates
• Improve our website and services
• Prevent fraudulent transactions and protect against security threats
• Comply with legal obligations and resolve disputes

3. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., Formspree for form processing)
• Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of our business
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• With Your Consent: We may share your information with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a structured, commonly used format
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and track information about your usage of our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: